How UPS Is Responding to COVID-19

I wanted to share an e-mail my husband received from UPS. As stores run out of supplies and we are being asked to remain at home except for necessary trips to the market, pharmacy, doctor, etc. and to practice social distancing when out and about this message may help alleviate concerns some consumers may have about the COVID-19 and receiving UPS deliveries. Following is the text from the e-mail:

UPS E-Mail

COVID-19 is having a dramatic impact on our lives, businesses, and on supply chains.

I want to share an update on what UPS is doing to keep our customers and our people safe while continuing to deliver around the world.

UPS is following the guidance of global health experts at the World Health Organization (WHO) and U.S. Centers for Disease Control (CDC) on preventing the spread of the COVID-19 virus. We are reminding our employees about frequent hand washing, and we are regularly cleaning and disinfecting our facilities and equipment. Importantly, we are asking that our drivers, pilots, and other employees stay home from work if they feel sick.

Many people are asking the same question: is it safe to receive and handle a shipment? The WHO and CDC have stated that the likelihood of catching the COVID-19 virus by touching cardboard or other another shipping container is low.

From the outset, UPS has maintained delivery services except where limited by government restrictions. We have also worked in partnership with governments around the world to obtain exceptions that allow our shipments to continue in restricted areas.

UPS has long been a trusted partner in communities around the world. As with other global humanitarian crisis events, we are helping with relief related to COVID-19 and will continue to seek opportunities to assist our communities in need.

As this situation is evolving rapidly, we have created a web page with information on how UPS is responding to COVID-19 and tools you can use during this time.

UPSs network planning and operations teams are experienced with adapting to changing conditions, and are developing contingency plans to address potential sources of disruption in our air and ground networks.

Our teams are working to continue to serve the supply chain needs of businesses during this time, while keeping our employees and customers safe.

Stay safe!