The hide-a-bed will not open all the way. It can be pulled out of its base, but will not open from that position.
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I would spray a little WD-40 on a rag and wipe the joints. It may loosen up the mechanism enough to open it.
This site has some suggestions, which are helpful as even a tiny obstruction like a dropped coin stuck in the wrong place can gum up the mechanism. Been there...done that :(
Is this a hide-a-bed that you have used before or is this new to you? These can be tricky so if you continue to have trouble, may have to look for the brand and give the company a call.
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