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Contact Company Directly About Food Issues


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A jar of jam.Have you ever purchased a food item whether it may be fresh, canned, frozen and you are not satisfied? Sometimes the item is spoiled or in my case moldy even before the expiration date, you could contact the company and provide your feedback.

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In our household, Crofter's Spreads are our favorite! In fact, I stocked up on 10 jars last month during Sprouts Buy 1, get 1 free promotion because we go through these jars easily! Unfortunately, one of the jars I bought had mold as pictured! I was so shocked because the expiration date wasn't until 2020.

I contacted the company (via their website link on the back of the jar). I spoke to their quality assurance control representative and we concluded that the jar I bought may have had a dent causing the mold. They were prompt with replies and sent me (2) coupons to redeem for new spreads on them (free!)

A jar of jam that is moldy.
 

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