How can I fix this? It's cracked and wrinkly and I don't know what to do?
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Since leather is and was living tissue, it does well if you 'feed' it, such as with special leather oil, shoe polish, or even plain old olive oil. It is, however, always a good idea to contact the manufacturer to see if they have specific advice or a product they recommend.
Buy leather conditioner at any shoe shop. Apply twice a year.
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