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E5 Code on Singer Patchwork 7285q?

So I was sewing a quilt and then all the sudden it threw me a code (E5). I looked in the manual, searched online, etc. nothing came up for it. I called Singer and they told me how to troubleshootthe machine, being that it could be the motor and the nearest place for me to send it to would be in Kansas and I would have to pay for shipping to and from and labor.

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My machine is 3 years old and is used lightly compared to most, so I can't completely wrap my head around why it would be the motor to begin with. I did the reset and it worked for about 2.5 seconds after I hung up the phone. My question is if it is the motor should I buy another one and replace it myself, or just buy a new machine for the same price as shipping the one I have to Kansas?

Also, I have a Brother limited edition Project Runway that a friend let me borrow so I can finish my projects, but it didn't have a pedal. I used a Singer pedal and when I stepped on the foot pedal nothing happened, as soon as I let off, the machine goes full speed and doesn't stop at all, it won't let the fabric move either. I had to shut the power off in order to get it to stop and the bobbin case is clunked with thread. TIA if anyone can help.

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Silver Answer Medal for All Time! 425 Answers
September 21, 20201 found this helpful
Best Answer

As far as the Brother machine..it might not be compatible with a Singer foot pedal, or your E5 error code on the Singer could be the quoted problem in my first answer. Please check your foot pedal before going to the trouble and expense of a repair shop.

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If your foot pedal has issues, replacing it certainly would be a cheaper than a repair shop bill. Good luck.

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Bronze Post Medal for All Time! 105 Posts
September 21, 20200 found this helpful
Best Answer

Before deciding on throwing the machine away, fixing it, or looking for a new one you should check all the connections of the machine. You could have a simple problem that the foot pedal is not connected to the machine correctly. This could also be an issue with the foot pedal of the machine. Normally this goes out and when connected and turned on it could give you the same error code. If the reset worked for a minute or two I would check all your connections and make sure they are secure and try it again.

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As for the other machine not working when you have used a different foot pedal this one is extremely possible. The foot pedals are wired for each machine and if you try switching them around you can find the issue you are talking about. If you borrowed the machine please ask your friend for the foot pedal and try again.

If the machine motor is really gone you are probably correct by the time you pay for the repairs on the machine you could have bought a brand new one for less.

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Bronze Post Medal for All Time! 140 Posts
September 22, 20200 found this helpful
Best Answer

This could be your connectors , such as loose power cord, damaged power cord, cord to pressure foot pedal . Anything loose or failing can give this code. Try adjusting and making sure electrical cord is secure and not damaged and not to much tension on cord.

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And lastly check for build up of threads, fabric, and string inside where your bobbin housing is. Build up can also throw a code/malfunction. Clean out this area, start over your sewing process.

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Silver Answer Medal for All Time! 425 Answers
September 21, 20202 found this helpful

found on a Google search --People ask:
What does e5 mean on a Singer sewing machine?
The problem may be that the foot control is not connected correctly to your sewing machine. The receptacle for the foot control is recessed rather than flush with the casing of the machine. Check to make sure the foot pedal cord is fully plugged in to the machine.

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found on: www.justanswer.com/.../e1x9d-i-m-having-trouble-singer-machine...

Small Appliance Technician: canuck the pro

This is a motor sensor issue and this really needs to be checked out by a local sewing machine shop. Many vacuum repair shops also fix this problem. Its not a serious issue but it is a sensor problem. When that sensor fails or gets out of calibration you will get that error E-5. Good luck getting your machine working again. Report back here to let us know how it went.

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January 22, 20210 found this helpful

How do I clean up the motor sensor?
Where is the motor sensor put on the sewing machine?

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June 10, 20210 found this helpful

E5 foot - controller, usually it is dirty contacts, wipe the connecter with alcohol and re insert
hope this works!

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June 26, 20210 found this helpful

E5 has come up but is not a the Foot Control of

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October 14, 20210 found this helpful

Thats correct ....thats the problem....it worked for me....

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October 14, 20210 found this helpful

it worked for me... its correct!!

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Gold Feedback Medal for All Time! 949 Feedbacks
September 23, 20200 found this helpful

I'm not familiar with this machine and from research online I'm seeing conflicting messages on what the E5 code means and what to check.

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One report say to check foot peddle cord (which could be a problem) and another report says it is sensory issue/problem and needs to be checked out by a technician.

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I could not find anything in the online manual that refers to the error codes but I could have missed this information.
The Singer site has lots of information about general sewing problems.
www.singer.com/.../support?title=5500
www.manualsearcher.com/.../manual

Perhaps you should find out more from a technician before buying any parts.
Sometimes Singer will help but it seems they are now just referring you to a technician in your area.
Sears Service Centers have been a big help in the past as they have information on almost all brands/models so you might try asking for help before going elsewhere.
Locate area Sears Service with Google and your zip code.
Just make a call and ask for help...

One sewing forum really tries to help with any sewing problem and they also have pages and pages of good sewing information. You will have to join to ask your question.

www.quiltingboard.com/misc.php?do=showrules

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Gold Feedback Medal for All Time! 949 Feedbacks
September 23, 20200 found this helpful

As to the problem with the Brothers machine..
It is not a good idea to use/try electrical accessories on different brands of machines as it can actually cause set up problems on the machine.
Hopefully this has not happened but I would not recommend repeating this step.
Ask the friend for the correct foot peddle for the Brother's machine.

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June 5, 20220 found this helpful

I also have a Singer Patchwork machine that gives an E5 code every time I begin a sewing session. So far I have powered it off, waited a minute then switched it back on. It works fine after that, and no code comes up. So far, so good .

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