The door will not open all the way on the first try. It starts to open then it stops. It will go up about 12" then stops. I push the button and it will open another 12 to 15" after the 3rd try it will open all the way. It closes all the way every time?
By Ed D from Mood, CT
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Can you find the company site and see if they have a Q&A page? That may be helpful. Does the door open properly if you use the switch inside the garage? Try to determine if it is the door itself or the door opener that is at fault.
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