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Hand Remote Won't Close Garage Door?

I can open the garage door with the hand remote, but when I come to close it with the hand remote, it does not work. I can only close it from the inside of the garage with the controls on the wall. How can I figure out what is wrong? My model is 182665 1/2 HP Whisper Drive.

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By Diane

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November 9, 20140 found this helpful

Check to see if your remote has a battery. If it does, it may need replacing.

 

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