I took my CRV into the dealer to have the heating fixed. They have had it for two weeks and it is still not fixed. They said I needed a new head gasket which they replaced; still no heat. They tried to convince me to put a new motor in. I have never had any problems with my vehicle which would require a new motor. I am picking it up today. Am I responsible to pay for a new head gasket and all the other things they did to try to fix the problem? They said it needed a new head gasket. I said that is not why I took it in, that is a problem for another day. My vehicle was running perfectly except no heat!
By Marion S
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When you took it in did you sign a release for repairs? You may have to take it to the service dept manager or the dealer manager. If not satisfied, take it to the Honda Corporation. It may of only needed a new thermostat.
My Honda dealership calls me for any repair for my authorization. If you did not tell them to do it, you are not responsible.
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