My Whirlpool side-by-side refrigerator makes ice, but it will not dispense crushed or cubed ice. It does dispense water. Is there a way I can fix it?
Here are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community.
My Whirlpool fridge is not dispensing ice any more what can I do?
my ice maker makes ice,i can hear the moter trying to drop ice cubes but does not dispense ice. whats wrong ?
I have a Frigidaire side by side fridge. The ice maker produces ice, but the ice just sits on top of the ice maker and rarely drops into the ice tray. When it does drop, it is a huge chunk of ice that won't fit down the dispenser and is too big to fit into a glass.
By April
Join the club! Have been having this problem for awhile myself. I have found that the shelf-tray that sits over the ice bin is often the problem. If it gets pushed all the way back to the ice maker it prevents the metal arm from full motion and stops the ice from dropping into the bin. I have to take the shelf off and pop the ice off the maker. If left too long on the maker it starts dehydrating and often clumps into one large chunk. I check about once a day or so now, out of habit.
I try not to put anything on the shelf over the bin and also try to keep it pulled out just a little so it doesn't obstruct the dispenser arm. Easier said than done. I have tried to put things on the back of the shelf to keep it out a bit but nothing has been especially successful. If you figure something out, let me know. I think this ice maker is just poorly designed since I have not had this problem with other units.
Had the same problem. The auger motor was not turning. I could hear the motor hum when I depressed the lever to dispense ice and the door switch. The motor seemed to be stuck. I then tapped the auger twice and tried again to activate it and it worked!!!!
You either need to repair or replace the ice auger motor.
You either have to repair or replace the ice auger motor.
i had a repair man look at it he said that the auger motor was frozen he thawed it put it back and it worked for about a day then started doing the same thing again.....
My Sears Kenmore my ice maker won't dispense ice or crush ice.
You may have ice build up. You would have to remove the ice maker and rinse it off and dry it. If that doesnt work you would have to call for servicing.
www.shopyourway.com/
If you provide the model number, you may find closer searches online for a solution. You can also type your make/model on YouTube with your issue and hopefully find a useful tutorial for you.
You could also check your receipt or call to see if this is something that would be under warranty still (if this is fridge is relatively new)
I have a Whirlpool French door refrigerator model GI0fsaxvy010. I am having a problem with water and the ice dispenser. The ice in the bin must be melting a little because there the ice cubes seem to be fused together making a large chunk of ice.
Also there is a small drip of water coming out on the outside of the dispenser.Frigidaire ice maker makes ice, but will not dispense it! The metal curly thing goes around, but pushes ice to the top and to the front, but not out when you push ice dispenser button. Is there an easy fix or not?
Help
You might need an ice bucket auger motor. The repair information is herewww.partselect.com/
Hi,
I wonder if there is ice blocking the exit and it won't allow the ice to come out. I would call their customer service and repair line at
They will be able to troubleshoot and possibly tell you what is wrong over the phone. If not, they can have someone local come out and give you an estimate.
Blessings,
---Robyn
If you are handy, maybe one of the YouTube videos like this one can help you fix it:
www.youtube.com/
I say this, only if you have a comfort level fixing things OR if you make it worse, you are OK to call in the pros for help.
I am not handy yet I fixed my vaccuum cleaner--twice now--using YouTube, but it is 30 years old and each time if I made it worse, I was OK with that because the machine has had a good life. It has been 2 years since the last repair, so I am happy and saved money by fixing it with the video!!
Hope yours is an EASY fix. If this video isn't helpful, put the model number in the YouTube search bar and a better one is probably our there!
I have a Whirlpool frig. The motor runs but it won't dispense ice; the auger is not turning.
Try to thaw out the motor first. If that doesnt work, you will have to replace it. Instructions are here homeguides.sfgate.com/
You may want to contact your local Sears Service Center (Google and your zip code) and see if they can tell you some solutions over the phone or in person. They will want to send a service man but you can just say you want to try it yourself and can they tell you what part you might need.
If you need a motor they can order it for you and it will come with instructions on how to replace your old with the new.
You can try any suggestions before calling a service person as these trips will run into lots of money.
Maybe something from one of these links will help:
www.repairclinic.com/
homeguides.sfgate.com/
My Whirlpool refrigerator makes ice, but only dispenses water no matter which button of the three is depressed. I don't know if it is a problem with the board or possibly just the selector buttons.
I have Kenmore side by side. Two days ago everything worked fine and then it happened. It still makes ice cold water, but when I push for ice to come out nothing happens. I don't hear the motor or the crushed ice. What do I do? I have a nearly new refrigerator with ice in the door.
The icemaker makes plenty of ice and when I hold a glass to the lever, a sound is made, but the ice only dispenses once in a while. After the first couple of times, we stopped trying and we scoop the ice out of the tray. The water dispenses fine. What could be the problem?When was the last time you changed the filter in it? It could be clogged if it is not making ice.
Or, is it making ice and won't come out??
You could have a piece of ice cube jamming it
The ice maker makes ice and puts it in the bin, but the auger will not spin to dump it out the chute in the door. The water works, but ice will not come out.
There is an ice dispenser motor that moves the ice from the tray and down the shoot on the door of your refrigerator. This motor is bad and should be replaced.
You may have a bad switch in the dispenser housing.
How do you replace the auger motor in a Kenmore refrigerator model #253.54363403?
By Dave H.
I actually had to replace ours in late August. We have the fridge with the freezer in the bottom. Anyway, there were 2 screws holding it in then there is a wire plugged into the box. Once that was out, all it took was repairing/replacing the ice making unit. Getting it back in was a bit challenging. I had to lay on the floor and do it all in reverse, not an easy task for me since I have a lot of health issues..lol Best of luck repairing/replacing your unit..
My Kenmore refrigerator quit dispensing ice from the door. It still makes ice and gives water. The light works but no ice cometh. Any ideas?
By Dori B.
Is it possible a plug of ice has formed up in there somewhere? That's just a theory. I don't know how you'd test it.
Remove ice cubes from the ice caddy ; use a hair dryer to melt built up /stuck ice cubes from the chute. Use a towel on the floor to catch drippings. I don't know why the chute clogs, but mine does it too. Wish I knew how to prevent it.
We have Kenmore bottom drawer refrigerator ice dispesner that is intermittently not dispensing ice. It has a loud click when it opens or closes the ice flapper door. When it is not dispensing correctly, which is more and more often now, it opens and then immediately shuts the door and does not engage the ice maker at all. If you open and close the door enough times it will finally re-engage and operate normally and dispense ice. However the next time you try and get ice it does it all over again. Any ideas on what the problem could be?
Thanks,
Greg
This sounds like you have some ice frozen in the door hinges. I would take a cloth with some hot water and try and get all the small ice shavings out of the door. Normally this happens when the door doesn't close all the way.
I have purchased a refrigerator freezer. The ice maker makes plenty of ice, but it will not come down the dispenser into the glass.
Here are a few things you can check:
I have a nearly new refrigerator with ice in the door. The icemaker makes plenty of ice and when I hold a glass to the lever, a sound is made but the ice only dispenses once in a while.
After the first couple of times, we stopped trying and we scoop the ice out of the tray. The water dispenses fine. What could be the problem?
By Tracey D
Make sure the ice shoot in the door is not blocked. We got a new one last year and had the same problem.....there was a piece of plastic tape in there....removed it and it fixed the problem.
I have Kenmore side by side. Two days ago everything worked fine and then it happened. It still makes ice cold water, but when I push for ice to come out nothing happens. I don't hear the motor or the crushed ice. What do I do?
By Jennifer
My fridige is only three weeks old. What can I do for the ice to drop down in the glass?
By Joyce from Trinidad and Tobago
My Amana refrigerator ice maker does not drop the ice when the lever is pushed to get the ice. What is wrong? It was always working till just this week.
By John from Holden, MA
I have a 2012 Kenmore French door bottom freezer refrigerator, that is making ice, but the ice will not dispense. The water works. There is no noise when the dispenser paddle is pushed. The auger is in the correct position. Maybe it needs a new motor?
By Christina
Ice is being made satisfactorily. The motor sounds to be running normally. The spindle from the motor, visible when the ice bucket is removed does not turn. Is it mechanical or electronic and what to do?
By Bill
I have a side by side refrigerator and the ice maker is making ice however it's not coming out the tray. The tray itself keeps getting frozen which doesn't allow the ice to dispense.
By kayanab
My ice maker is making a clicking noise and not making much ice. Ice appears to be in the maker, but is not dispensing. I noticed smoke tonight.
By Suze S.
Refrigerator ice makers can sometimes get stuck or stop working, requiring maintenance. This has tips if your Samsung refrigerator ice maker will not dispense ice.
An ice dispenser is a wonderful addition to have on your refrigerator, if it is working properly. If your refrigerator makes ice, but will not dispense it, there may be something blocking it or the refrigerator need to be repaired.
