I have a Whirlpool frig. The motor runs but it won't dispense ice; the auger is not turning.
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Try to thaw out the motor first. If that doesnt work, you will have to replace it. Instructions are here homeguides.sfgate.com/
You may want to contact your local Sears Service Center (Google and your zip code) and see if they can tell you some solutions over the phone or in person. They will want to send a service man but you can just say you want to try it yourself and can they tell you what part you might need.
If you need a motor they can order it for you and it will come with instructions on how to replace your old with the new.
You can try any suggestions before calling a service person as these trips will run into lots of money.
Maybe something from one of these links will help:
www.repairclinic.com/
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