My Kenmore side by side with the ice maker in the door dispenses crushed ice even when it's on cubed. It then clogs the shoot and nothing comes out.
Only crushed ice
Step 1
Rod is in the wrong position
Step 2
Frozen solenoid
Step 3
Switch at dispenser in wrong position.
Many times if there is too much ice in the bin this one will happen. The rod could be frozen or even blocked and this will cause the problem. I would empty out the bin completely and let it start over again. Check it after the bin starts to fill up with ice again. If this still happens there could be a piece in the machine or a sesor that needs replacing.
There's probably a freeze-up in the area of the chute, causing only crushed bits to come out. Remove the drawer and see if there is a blockage in the chute.
Here are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community.
My Kenmore 795.7106 bottom freezer has a refrigerator door icemaker. Soft buttons on the door allow changing from ice cubes, to crushed ice, to water. The control is stuck in crushed ice mode. How can this be fixed?
Thank you for the tip luckywinks! I removed ice maker tray, cleared all ice from tray and on closer inspection, noticed pieces of crushed ice jammed into the chopper blades. So cleared all of those, made sure the auger was free moving and put everything back. Works like new.
My ice maker is stuck on crushed. How do I fix this other than just touching the ice cube button?
I don't have your icemaker but basically, they're all pretty similar. I also had my icemaker making just crushed ice. I washed out the bin, removed anything frozen onto it and ALSO made sure there wasn't ice stuck in that (usually) square hole behind where the bin goes in... the hole is where the rod part of the ice bin fits into your fridge.
Fridge only produced crushed ice...after reading these replies I fixed it in 30 seconds after a year long problem. I took the ice tray out. The picture is looking towards back of fridge. The little plastic piece circled must freely move up and down. I just wiggled it and it broke free. Put ice tray back in and We have cubed (whole) ice again.
On a Kenmore side by side the problem is usually the REAR control rod popping out of place.
You must empty the cubes out, HOLD the FRONT flapper OPEN (as it is Spring loaded) and carefully insert the REAR control rod making sure it is on TOP of the plastic "flipper arm" actuator at the REAR of the unit.
the control rod was my problem, i made a wood stick 2 1/2 longe to hold flapper open on the front end of ice bin on my side by side kenmore fridge/freezer
Check the solenoid in auger
This worked... thank you!
This was it!
Your picture is worth a thousand words and also saved me a very pricey repair bill.
Thank you!
My Frigidaire model "FPS23LH5DW0" side by side refrigerator's icemaker will only dispense crushed ice now. I replaced the filter yesterday and cleaned out the ice bucket and now it will not give ice cubes, only crushed. Any advice on how to fix?
By Michael from Palm Springs, CA
I also had this problem with my Frigidaire Gallery fridge. I was following the instructions that Nancy from Tampa FL gave above. When we removed the mounting bracket and spiral rod assembly, we noticed a spring fell out. What we found was the E Ring Solenoid was missing. With a trip to Home Depot and the purchase of a 50 cents E Ring Solenoid (3/16 in), we now have cubed and crushed ice.
By Karen from Houston TX
I changed the silinoid . Still don't change from cruched to cubed why
I just had the same problem. Pull the ice tray out and empty the tray. look at the front of the tray where the ice will flow. I had a piece of ice stuck where the ice dispenses. The crushed ice spring was open. Pulled out the piece of ice and now the ice maker is dispensing cubed ice again. Be careful. When I pulled out that piece of ice, a spring released. This could possibly get finger pinched.
We have a Kenmore fridge model 106.580. Our ice maker dispenses crushed ice, but will not dispense cubes. Does anyone one know what could be wrong?
I've experienced that before and it ended up being a frozen water line... defrost your freezer and it might fix your problem.
I can only get crushed ice even when I push to get cubes.
By James
You can contact the manufacturer online or phone for help or request a service repair company check and recommend a repair.
This post helped lead me to a solution which I fixed myself... No need for a repairman. I simply removed the tray and ran hot water through both sides of the elements. I had just emptied my ice maker the night before so I knew something was up. Where could the "e ring solenoid" have gone? Really?! How could have it burned out on an 18-month old fridge?
I have a elderly neighbor who has a kenmore side-by-side refrigerator that only dispenses crushed ice, even when set on cubed setting. He found a solid brass pin with hole in end laying on the floor in front of refrigerator. I was not able to locate any missing parts in dispenser. Unable to determine source of pin or cause of dispenser not dispensing cubed ice. Any suggestions?
Hi! If you take out the dispenser in the back where the rod under neath the dispenser slides in the hole there is a plastic part that moves up and down. If that is frozen in place take a hair dryer and heat up the area until you can manually move the plastic piece up and down. This is what controls the rod on the dispenser.
I have a through the door ice maker with a switch for crushed ice or whole cubes. No matter which setting is selected the ice comes out crushed. What do I need to look for or do to fix?
By John
Our Kenmore refrigerator can dispense cube ice or crushed ice. There are buttons to press to choose which you want. We have it set to dispense cube ice however, nothing but crushed ice will come out, no matter which button we press.
By Robert B.
This is undoubtedly a solenoid problem. You will have to call a refrigerator repair person.
My side by side refrigerator will only make crushed ice, even when the setting is for cubed ice.
By Ed
This also happened to our side by side, several years ago...just now got it fixed. Repairman found the solenoid that regulated the switch movement from one mode to the other was burnt out. He replaced it, no easy task because of the interior work, and it works like it's supposed to now.
My Maytag will only dispense crushed ice.
By Pat
My ice maker is working, but it won't change over from crushed to cubes. The light on the front lights as though the cube option is working, but all we get is crushed. What do I need to do to fix it?
By Val D
In my Kenmore model 106.9551711 the ice dispenser stopped crushing ice and was very noisy. I replaced the unit and now it only dispenses crushed ice. Moving the selector on the door has no effect. It will not dispense cubes. Did I not install it right?
By Jim S. from Duncanville, TX
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I have a Kenmore side by side refrigerator model number 106.9512810. I can only get crushed ice from the icemaker, no cubed.
I have a side by side Kenmore ice dispenser that is only making crushed Ice. It will not switch back to whole cubes?
Our Frigidaire ice maker only puts out crushed ice from the dispenser. We can't get cubes; is something bent that I can unbend? I am getting tired of bagging the tray with cubed ice.
My ice maker makes ice well, but only dispenses crushed ice. How do I get cubes?