I have a Janome DC2011 sewing machine. When I zigzag stitch, I found that the needle arm bumps into the needle threader at the highest point in a single stitch. Can I repair this myself?
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You do not say how long you have had your machine or if this is the only problem you are having but if it is a 'newly' acquired machine then I would suggest you contact someone where you purchased your machine and ask for help.
If this is not possible then my next suggestion would be to contact Janome and ask for help. They will probably direct you to an area Janome dealer but they may help you if they can see your machine. I would ask for a price before letting them do anything to the machine.
If you have a Michael's or Jo Ann's near-by you could ask them if they have the name of a Janome repair person that might help you.
You can also Google Sears Service Center with your zip code for a center in your area. If you call and they are open then you can take your machine to the shop and ask for help. If everything on your machine is in good shape then you may not need for it to be serviced so just ask if they can tell you if you need a part or what do you need to do to fix it.
These are expensive machines so you should be able to find someone that can tell you what you have set up incorrectly that is causing this to happen.
There are also several sewing machine forums that will help people with problems so maybe check some of these out. You will have to join (free) to ask questions.
Sorry that I could not be of more help but this is not a machine that I ever seen or worked with.
Here is a link to a PDF manual if someone needs it.
I have the model 415 and I think you are talking about the small plastic level on the side of the needle that you pull down and put through the eye of the needle to thread the machine. if this is the case then the plastic piece is bent and this is your issue. When you lower this piece it should lower down behind the needle and then when you reach the eye of the needle you push it forward. Once the thread is on the hook you can move it backwards and lift it up.
I am not familiar with this sort of machine.
To be honest, unless you really can't afford the $50 to have it diagnosed, I would just take it to a professional. Even for cleaning it is just a better use of your time, and they have the right materials and expertise. As well, sometimes what you think is wrong is not what's really being wrong.
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