The model number is 795.72489411 s, it is not cooling at all. I initially put it in and out of store/demo mode 5 times and it started working! It worked for 3 days perfectly and now won't do a thing :( Re-tried store/demo again, but it does not work. The compressor does have a slight hum; no clicking noise. The fan on the back is running. Help! Where do I go next? Repair won't be able to come out for 3 weeks! Thanks.
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I feel sure you're going to have to have parts for your fridge and 3 weeks without a fridge/freezer is too long to wait.
Do you have children in your home? A senior?
If you have children in your home you can call the repair service and tell them this is an emergency and insist they come out and do the repairs.
I do not know if you are using Sears repair but I believe they will rearrange their schedule but only if children are involved.
Sears corporate offices will sometimes step in and help.
www.service-center-locator.com/
The only other thing that I can suggest is to maybe buy one of the small dorm size refrigerators as you can still use it after the repairs are made.
If this is the case have you checked the back of the unit and cleaned the grill on the back using a vacuum cleaner? A lot of times the dirt and dust on the unit will block this from running correctly and cooling at all. My refrigerator had an issue several years ago and I thought for sure I would need to get a new one. Here is what I did and for some reason, this shocked it back into use and it has run fine ever since. Move the refrigerator out from the back of the wall. Use a vacuum to clean the grill or even a small brush will do the trick. Go under where the compressor is and clean out this is of all the dirt and dust. It gets dirty under there and this will need a small handle brush to get inside and clean it out.
This seems like a parts game! You have to go down the check list of things that may or may not work. It could be it needs resetting, Freon, thermostat, compressor ,fan , or electrical problem.
Thanks for the suggestions... yes, already took the back off and vacuumed it all out... also went through the testing cycle using the button on the PCB board... still no go :( Unsure why it did "Kick" in the first time... will try to leave it unplugged for several hours to see if that my or may not help.. on another note... SO UPSET at Sears... checked website to see if there was an earlier appt to reschedule - tomorrow popped up - GREAT.. so went to book that appt and got an error message stating that it was not available, but received an email that i was rescheduled...
On another note, bought the fridge on sears MC - anyone with experience using the "extended" warranty the MC has for up to 1 year after manufacturers warranty?
Hi,
I had this same problem. For a long time, unplugging it from the wall, counting to ten, and then plugging it back in worked. It is at least worth a shot! :D
---Robyn
thanks. tried unplugging/plugging.. no help :( left it unplugged overnight as well -- still no go
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