We recently got 2 kittens, they were born and raised inside and the woman said they were potty box trained. They are 3 months old. They do use the litter box, but keep urinating behind the toilet and pooping on the bathroom floor. We bought another potty box in hopes if they had their own that would fix the problem, but it seems to be getting worse. Is there something I can spray on my bathroom floor to prevent them from doing this? I think it may be just one of them, but I cannot tell. Please help! :)
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Can you close the bathroom door? Maybe if they do not have access to their favorite naughty spot they will like their litter boxes better.
Are you using a different type or brand of litter than the kittens used to use? Sometimes a sudden change of litter causes problems, such as from clay to pine pellets, or clumping litter to non-clumping. I personally don't like clumping litters because when they're wet they make a sticky mess. Some cats are very particular about what they step on with their paws.
It's usually recommended to use the same litter they used to use to start, and gradually mix the two kinds over a period of time if you want them to use another kind. For instance, after a week or two of the original litter, start mixing in 1/4 new litter to 3/4 old litter; after a couple of weeks of that use 1/2 and 1/2, two weeks later 3/4 and 1/4, and finally all new.
There's also a product called Cat Attract (or Kitten Attract), which is pricey, but has a scent that attracts them. I tried that on my two kittens last fall, and it works for one kitten but not the other. To be fair, the one it doesn't work with has had issues with using the pan since before I got him, and he has physical issues as well. Due to the cost, I just continued using the pine pellet litter I favor, and sprinkled the Kitten Attract over it, using just a handful at a time. It didn't bother my older kitties, and as I said, the one kitten had no problems changing to the pine litter. I don't even use the Kitten Attract any more, as 4 of my 5 cats are using the pan without problems, and the other cat is just a separate problem. [If I'm using the bathroom when he comes in, he'll get in the pan, but if I'm not there, he uses the floor right next to the pan, Lol! I don't know what that means, but he's funny that way.]
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