Hi, everyone. I have seen some posts on here from 2019 about Butterick machines sewing in reverse. Please could anyone tell me if they have successfully found a solution. The machine I have is brand new but hasn't been taken out of the box since it was bought in 2018. When I took it out of the box today, this is the problem I have found and obviously it is out of warranty. I would be very grateful for any help
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Thrifty Fun has a guide here:
www.thriftyfun.com/
If it is the motherboard, you will have to have a qualified technician fix it. Too bad you did not test it out while it was under warranty.
It seems that on some forums when people have this problem, they need to unplug the power cord and turn the plug around the other way. This appears to be to do with polarised outlets.
It could also be the feed dogs. Even if you don't have a setting to change the feed dogs yourself, it could still be the case that the feed dog is stuck in the wrong direction.
Modern sewing machines with an on-board computer system that tells them what to do and how to do it, like all computers, can malfunction and wreak havoc on your sewing machine, including having it stitch in reverse only.
It is best to take your sewing machine into an authorised service centre to have it diagnosed and repaired.
The Butterick was founded in 1863 by Ebenezer Butterick. Now it is a part of the McCall Pattern Company, new range of Butterick sewing machinesare exclusively available at Create and Craft www.createandcraft.com/
You seem to be referring to this post about the Butterick EB6100 sewing machine: www.thriftyfun.com/
The Butterick Signature EB6100 Sewing Machine is a computerised machine.
Issues in software may result in a computerized sewing machine sewing backward. The onboard computer system tells the machine what to do. And this computer systemmay fail in its function.
I think your sewing machine has a problem with a delayed upgrade of the software the machine operates on. If you are familiar with the software used to run your sewing machine, then you can resolve this issue on your own. If not, consult with the company that designs and sells the model you are using.
If the problem is not software related, then this will make it necessary for you to have your machine and onboard computer checked.
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