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Maytag Washer Error Code F21?

I have a Maytag Performance 9000 series washer, MHWE950W. It is flashing error code F21. I know that means I need to clean out the drain which is located behind the front panel, I watched a YouTube video, and requires that I remove the 3 T20 screws. OK that should be fine, but I could only get one screw out! The other two appear to be stripped, no tool I own will turn those screws. I don't know if they were over-torqued when installed or what, but I've never removed the panel so I know it wasn't me. The door is locked, I can't get my laundry out and I can't get the panel off! Can someone tell me how to get the door unlocked so I can get my laundry out before it gets moldy and give me some advice as to how to deal with those stubborn screws? Thank you.

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Bronze Post Medal for All Time! 105 Posts
November 3, 20170 found this helpful
  1. To open the washing machine you'll need to unplug the machine.
  2. Remove the lower front panel from the machine.
  3. Now reach you hand up inside the machine and feel around for the manual release level on the door panel.
  4. As for the screws I would suggest trying some WD40 on them to see if it will losen up the screws and maybe the rust.
  5. If the screws aren't stripped I think they are hex screws.
  6. Do you have a set of hex screw drivers?
  7. A lot of time people have these in a knife like kit.
  8. Check to see if these will work.
 

Gold Post Medal for All Time! 677 Posts
November 4, 20170 found this helpful

The code means drain times are longer than expected

Step 1
Are your drain hoses kinked?

Step 2
Make sure you are using HE detergent

 
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