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Memory Craft 4000 Machine Only Sews in Reverse?

My machine will only go in reverse. What can I check? My grandson played with it when I wasn't around and now it doesn't operate in forward stitching.

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December 2, 20150 found this helpful

Have you followed your user guide instructions re making needed setting adjustments back to a sewing mode? Have you checked the guide for instructions on 'resetting to factory default' so that you can reprogramme?

If the above doesn't help, have you tried a 'shock reboot'? Start by turning on machine on and let it sit for a few minutes then without turning it off, pull the power plug from the electrical outlet. Wait five minutes then reconnect and turn on your machine - it should have defaulted back to factory settings. You'll lose your saved stitches but your machine should function properly again.

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If that doesn't get your machine sewing forward, something the wee man did snapped something inside the machine (usually a gear and the things are easier to 'snap' than people realise) and it's time for a trip to the repair tech.

Be sure the tech has experience working on the Memory Craft series - great machines but the 4000 is a 'retired' computerised machine and unless you choose a 'factory trained - authorised' may not be qualified to work on vintage (sewer speak for 'retired' models) computerised machines.

Best luck to you! I do vintage machine repair-refurb for my Sewing 101 students but as I have NO experience with the computerised machines I usually try a shock reboot while they are with me in the classroom and if that doesn't work I send them to a factory trained and authorised tech.

 
December 4, 20150 found this helpful

Thank you. I tried this but it didn't work. Will take it to an factory trained authorized repairman.

 

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December 2, 20150 found this helpful

I meant to post this in with my first comment - oh well, better late than never:)

This is a link to a free instruction manual for your machine, a download from the Janome support pages:

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janome.com/.../inst-book-mc4000.pdf

 
July 23, 20161 found this helpful

the reverse button is stuck down what can I do to fix it

 
July 24, 20160 found this helpful

my viking 6000 is stuck in reverse what can i do to fix it?

 
September 30, 20180 found this helpful

My pfaff 2048 is sewing on reverse and stitch uneven not the desired stitch

 

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