My new sofa was delivered with white/black mould spores on all pieces. It is suede and has been in my home for 5 months until it was finally picked up and taken back. I have noticed a smell and white marks on the furniture in my living room. I took the blinds and curtains down and cleaned everywhere. Since the sofa has been returned I can't get rid of the musty smell on the furniture or in the room.
They did come out and try to clean the furniture in my home, but still the smell is still in it. My husband and I have had a terrible cough now since before Christmas. I am hoping this was not what caused it. Can you help with any advice please?
This is a photo of just one piece of the sofa when it was delivered to my home with mould spores on it.
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You are entitled to a professional company to clean the mold. The furniture company should pay for it, and any medical expenses you incurred. You can take them to court.
Do you have a better business bureau or TV station that can help you get involved (a consumer reporter)?
Perhaps if you can get some help getting attention from the company/store, you will get results to get things taken care of.
It sounds like you may need a professional mold remediation process to happen. That can be very costly and since it sounds like it started with the furniture, the onus should be on the company/store to help you with the process.
Just my 2 cents worth. Mold can be quite dangerous so it is important to get things taken care of as quickly as possible. Prayers for you and your family.
Hi,
Honestly, I would look for an attorney. This company could keep doing this to others. I wish you the best in hetting rid of the mold.
--Robyn
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