I am looking for the address of the George Foreman company to make an inquiry about a grill repair. The only thing I get on Google, are stores that sell the product. I received one as a wedding present, used it once, and the only thing that works now is the timer. I don't have the box and would like to continue to use it. If it's just a part, then I'll get it repaired. I need somewhere to call so we can do some troubleshooting. Thanks.
Karen from Buffalo
Ring any store that sells the product and ask for the manufacturers contact details.
Simple. (09/19/2004)
By ang
Thank you everyone for all your helpful information and feedback! I also needed to contact the manufacturer of the George Foreman Grill as I needed to get a replacement part after breaking the latch off the lid. The replacement part and shipping came to something like $14.95 (a little steep for such a tiny little plastic part, but worth the inconvenience of not having the part).
Since there was so much conflicting information here on how to contact the manufacturer, I asked the representative how people can reach them since there are so many people here who have the need. Here is what she gave me:
Mailing Address:
Fox International
23600 Aurora Rd. Dept. S
Bedford Heights, OH 44146
Customer Service was very helpful and friendly. Hold time was a little long, but not nearly as long as some I've had. Though I was 16th in line, I am sure the wait was no more than 4-5 minutes total.
They do need the model number off the bottom of the grill, so be prepared to give them this. (It is something you can get while on hold -lol)
(12/04/2008)
By Kat
Inside the grill there is a small thermal fuse on the brown (live) wire and when this overheats inside the grill, it pops and breaks the circuit, unfortunately it's a 'one use' piece of electronics. Thermal fuses are easy to acquire from electronic wholesalers, the only problem is getting to the fuse to replace it.
(01/06/2009)
By dave
Our grill also stopped working. We were expecting to find a blown thermal fuse as "royal engineer" did, and were already equipped with a set of security bits to take the thing apart. But it wasn't that. It turned out to be a bad solder job on the circuit board. My husband has mad soldering skillz and fixed the problem. But we found water around the circuit board, from washing the grill surface - it is such a crappy design, with non-removable grill plates, so I dare say something else will go wrong.
It was great not to have to buy a new grill or order parts, no thanks to the poor design of the thing. Meh. (07/11/2009)
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