Can you help with my problem? I have stripped and serviced my New Home SS2015 machine, but I need to know the correct position when the needle is down in relation to the bobbin unit. On zig zag it is only doing a straight stitch as not picking up thread on one of the down positions of the needle. I have tried moving the belt onto a different cog, but nothing seems to work. The needle does go zig zag. The pics show both positions of the needle on zig zag. Thank you.
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You may have to contact Janome (New Home) and ask for help. They may have a video as you must be trying to work this out without really knowing the correct procedure.
This is also a forum and they try to help people with troubleshooting their machines.
sewing.patternreview.com/
thevillagehaberdashery.co.uk/
It's possible someone on this site could help you but it's a good link to keep as they have all the accessorizes/parts for this machine.
www.sewingpartsonline.com/
Occasionally Michaels or JoAnns Craft stores have names of Janome shots and if all else fails you may have to take it a shop.
Also, Sears Service Centers usually have someone on site that can do minor repairs or adjustments to any brand sewing machine and they will not charge as much money as a regular repair shop. Google Sears Service with your zip to find their location.
Just in case someone needs it - here is a free copy of a manual for this machine. You can find different manuals online but most will cost 'something'.
Contact the maker of your machine ,they can talk you through whats happening. Also there is youtube.com for video trouble shooting!
Here is a video on YouTube that just might help you out with this problem. The video deals with the machine not doing a zigzag stitch. www.youtube.com/
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