I just bought a beautiful Pfaff 2040 and I love it, but it won't backstitch. It only will do the tie off stitch it seems. I need it to be able to backstitch. Any idea why?
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If you just bought it, take it back to the store. It's their problem, not yours. I would even complain if I bought it used. When I do buy used,
I test the product before I buy.
New machine? Take it back and make sure it works before picking it up. Get a demonstration. If returning it is not possible then you should email Pfaff and let them explain how to fix it.
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