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Poor Stitch Quality on Long Arm Quilting Machine?

I am experiencing poor stitch quality on my Gammill Optimum and Statler Stitcher, long arm quilting machine. My tension is good when stitching in one direction, but poor going the other way. The repair techs have been here 4 times. The hook assembly was replaced, but the stitches are slightly worse.

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By Denise O

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Gold Post Medal for All Time! 677 Posts
June 18, 20180 found this helpful

I don't know if you have contacted them, but this is their website: gammill.com/

I would include photos or maybe even fabric samples with the poor stitching shown.

 

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