I have had nothing but problems with the post office in Oakland California.
The priority package departs Oakland, but never reaches Florida. Can somebody help me?
By S
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There could be many reasons why a package mailed from one location "disappears" and it may not be a particular post office's fault. I used to work at a post office and believe, for the most part, the mail system moves letters and parcels properly. However, who knows what may happen "down the line".
You can ask to speak with a supervisor or the post office post master in Oakland for help. You can also try shipping via another system such as Fed EX, UPS, etc., to avoid using the USPO entirely. Remember to insure if needed, save all tracking information and check online to see the package's movement and delivery.
I hope the package was just delayed and has now been delivered. I mail a lot of packages and have never had a parcel go "missing" but I feel sure that - once in a blue moon - it could happen.
Only the original post office can help you and talking in person is always better than using the telephone.
If the parcel has not been delivered and your post office will not help you, then you can write to the post office customer service advocate in Washington, DC and they will usually investigate it for you.
You can obtain the address through Google.
Always think about how far a package has to travel and maybe how many times it will be handled and pack accordingly. If fragile, over pack, and insure anything that may break or is valuable to you. I always use tracking as you can follow the package from your post office to delivery - everything cost extra money but this is a service that is well worth the cost.
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