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Repairing a Singer 6268 Sewing Machine

September 9, 2020

A friend has a Singer 6268 that gets power to it but nothing else happens. How would he fix it?


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Gold Feedback Medal for All Time! 949 Feedbacks
September 9, 20200 found this helpful
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I can tell you this is a nice electronic machine and if he is not familiar with this type of sewing machine he will probably have a lot of questions and needs to ask people who are familiar with this model.
I'm pretty sure this machine uses a motherboard that occasionally messes up so ask your questions on forums.
He will have to join sites to be able to ask questions.

www.quiltingboard.com/.../singer-6268-sewing-machine-t216899...

sewing.patternreview.com/.../29732

groups.google.com/.../xT9_bM7dyOo?pli=1

Here is a link to a free manual so start with printing this.
Manual:

www.singer.com/.../support?title=6268

He is just at a beginning stage so please ask for help and be sure to keep all links to any forum so you can go back when you have further questions.

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He may be able to find some answers on a previous posting on ThriftyFun:

www.thriftyfun.com/Repairing-a-Singer-6268-Sewing-
Machine.html

This is a link to keep in case you have other problems:

www.singer.com/troubleshooting-tips

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Bronze Post Medal for All Time! 105 Posts
September 9, 20200 found this helpful
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This is one of the newer electronic machines that run off a motherboard that is programmed to operate the machine. If you can see the power to the display of the machine and you are not getting any reading off the display there could be a reset problem issue. Please check the manual and find the troubleshooting section at the back of the book. Check the instruction on how to manually reset the machine so that it will cycle through again and reset the program card or memory card.

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if this is not helping at all there could be an issue with the circuit board, , memory board, or even the motherboard on the sewing machine. At this point troubleshooting, this will be very difficult because you need the correct tools in order to determine which part is not working. If resetting the machine has not worked the next step will be to take the machine to a Singer repair center and have the tech look at the machine.

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13 More Questions

Ask a QuestionHere are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community or ask a new question.

October 30, 2018

I bought a Singer 6268 embroidery machine and it works, but not with a cartridge. Can anyone help me find out how to get it to work?


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Bronze Feedback Medal for All Time! 196 Feedbacks
October 30, 20180 found this helpful

Did you but this from a store or a person?

I ask because I was gifted a sewing machine many years ago and was told all the attachments were for the machine. Turned out almost none of the attachments belonged to the machine, which explained why I couldn't get the ruffler I dreamed about to ruffle.

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This was a family gift, so I could never say anything, but if you bought it from a store or person, ask them to show you how to use it.

If this is not an option, contact Singer at www.singer.com/support

Post back what you learn!

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November 19, 2013

I have a stuck cartridge and it won't pull out of my Singer 6268 sewing machine. I need some help.

By John

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Silver Feedback Medal for All Time! 282 Feedbacks
November 25, 20130 found this helpful
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First of all, here's a link to your machine user manual:

www.singerco.com/.../1272_6268-_-6268_6267-wholeas-of...

Check page 28 for tips on the cartridge - have you tried 'shocking' the machine by disconnecting it from the power point whilst turned on? Doing so may cause your vintage machine to release the cartridge.

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Don't plug the machine back in before trying to release the cartridge, and if the 'shock' doesn't release it, you need to take your machine to a qualified, factory trained Singer repair tech - look for those exact words in the advert posted online or in the telephone directory under sewing centres or sewing machine repair.

Your Singer is a beautifully made vintage 'computerised' sewing machine, made in Italy and very well engineered. However, it IS a vintage machine and it's very likely something has finally worn out. Time for a visit to the trained professional.

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February 15, 2016

I replaced the slide plate as one of the springs had come loose. Since receiving the new plate Part No. 313166 and installing it, I cannot get the bobbin to work correctly. At best it stitches, but pulls many strands of thread at the base of the work. Observing it in action it seems that the spring loaded clip that holds the bobbin case in place is stopping the thread from advancing around the bobbin housing.

Are there any adjustments that I can make at home? Or do I need more new parts? I have owned this machine since 1985 or 6.

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Silver Feedback Medal for All Time! 282 Feedbacks
February 17, 20160 found this helpful
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I think your problem is the bobbin class you're using in the machine - the 6268 uses a very specialised bobbin - the Centour II, and while class 66 (and some badly milled 15J or K class) bobbin WILL seem to fit, the use of them WILL cause the very problem that had you replacing the original plate, and your current problem (thread catching on springs).

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You need to be sure you're using the Centour II bobbin class, or a bobbin marked specifically for your 6268.

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January 29, 2016

My Singer 6268 will not do stitches 4, 11, or 18. All of the other stitches work fine. The selector buttons for these three stitches are in the same column. How do I repair that column?


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Silver Feedback Medal for All Time! 282 Feedbacks
January 30, 20160 found this helpful
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First of all, here's a link to the free download of your user guide at the Singer website:

www.singerco.com/.../1272_6268-_-6268_6267-wholeas-of...

Go through the manual to be sure you've set the width, length, and any other settings needed for the stitches you want to use.

If that doesn't help, you need to take your lovely vintage electronic sewing machine to a factory authorised repair tech. Yes, it may be expensive (I suspect one of the cartridges has failed) but worth it if the parts needed can be sourced.

Be wary if the tech tries to talk you into 'junking' the machine in favour of a 'comparable upgrade'. He/she may be spot-n your machine has sewn it's last stitches 4, 11, or 18, but as you state the machine is still sewing the other stitches, and assuming all else is fine, there is no reason to 'junk' the machine. Upgrades are great but if you're ok with losing three stitches, keep the machine. It's possible the tech is hoping to get your machine (hence my warning to be wary) for parts or to refurb your machine to sell on - sadly, not all repair techs are as nice as we'd like them to be.

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December 11, 2014

My old Singer 6268 machine died. Does anyone know if the problem is the motherboard and if so, where can I purchase a motherboard?

By Clare

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Silver Feedback Medal for All Time! 282 Feedbacks
February 15, 20150 found this helpful
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If you haven't already, this machine needs the attention of a qualified Singer repair tech. Replacing the motherboard on a computerised machine isn't something that can be done at home, especially on a vintage computerised machine like the 6268.

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March 27, 2019

My Singer 6268 works great aside from the speed of sewing fluctuating. I am using my darning foot to do free motion quilting and I will press down to start sewing and sometimes it will be fast, or slow, or completely stop without changing the actual speed.

I have tried cleaning out the air hose, but to no avail.

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Gold Post Medal for All Time! 677 Posts
March 27, 20190 found this helpful

There is a loose connection on one of the wires to the foot pedal.

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December 26, 2014

photo of sewing machine on manual coverI purchased it used, in unknown condition. It only sews in reverse even when the reverse function is not selected. Any help or hope resolving?

By Diane B.

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Bronze Answer Medal for All Time! 220 Answers
December 26, 20140 found this helpful

There could be many problems resulting in the machine's current difficulties. If you are interested in keeping the machine, the best plan would be to take the machine to a repair shop. The shop can examine the machine and give you an estimate of the current condition and what can be done to fix the problems (there will probably be an initial exam cost). You can then decide if it is worth the cost to repair.

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June 8, 20181 found this helpful

Hi I have the same problem with my machine and I took it to a repairer and he said he cannot get the parts for it .Is that right or is there anywhere where I can purchase them from
Cheers Rita

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March 13, 2019

I have a Singer machine, model #6268. The timing seems out; the needle is hitting the metal plate.


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Gold Post Medal for All Time! 677 Posts
March 13, 20190 found this helpful

Your timing could be out or you could have a bent piece. Timing is not that easy to fix if you are not familiar with it. You can look at YouTube for videos. My hunch is that you will need to have it serviced.

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January 20, 2014

I own a Singer 6268 sewing machine with a self winding bobbin. I have all of the manuals and have tried winding the bobbin step-by-step with multiple threads and multiple bobbins. Each time the thread winds around the screw on the bottom of the bobbin, and not inside it.

Does it sound like it needs service or am I doing something incorrectly?

Thanks!

By Susan Diamond P.

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Silver Feedback Medal for All Time! 282 Feedbacks
January 23, 20140 found this helpful

Are you absolutely sure you're using the correct class bobbin size and material (plastic or metal, some self winders only use plastic because the self-winding is magnetic, others use only metal because the system is balanced)?

Because of the way you've tried to sort the problem without success (which are all of the way listed in the manual troubleshooting pages), and if you're sure you're using the correct class and material bobbin, the machine sounds as though something in the self-winding system has failed.

You're best advised to make time for a visit to the Singer Sewing Centre or other centre adverting they do Singer factory approved repairs.

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September 13, 2010

I have a Singer model 6268 from 1986, it sews a perfect straight stitch, but skips on all others. What could cause this?

By Lachelle Kimball from Granby, MO

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Silver Feedback Medal for All Time! 290 Feedbacks
September 13, 20100 found this helpful

It's well worth the money to have it repaired by an expect. The timing might have to be set. Don't attempt to fix it yourself if you don't know what you're doing.

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August 8, 2017

Loading the bobbin is an important step for setting up any sewing machine. This is a page about how to load the bobbin on a Singer 6268 sewing machine.

threading a sewing machine

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