The clear plastic ice chute that is in the door falls down and prevents the airlock from closing all the way. It can't come all of the way out, so I can't see what the problem is. My question is, how can I get the door apart to get to it? Can the cover on the outside of the door be popped off gain access to the chute? Thanks.
By MJR
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Call the manufacturer of your fridge to ask a good way to fix this problem. Otherwise I'd call a repair technician.
Without knowing the make and model of your fridge it'd be a dangerous question to answer.
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