I have a Singer 9217. The tension has given me issues. I have taken it apart and brushed out dust and thread pieces. I've checked adjustments, but my tension lever feels loose. I need to remove the plastic casing around the lever, so my husband can get behind it to do repair, but I can't figure out how to remove it.
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Singer has a guide for this machine. I would suggest that you visit Singer online and download the manual for your machine. On the site if you are still having issues, contact Singer direct. A service technician is always there to help you.
www.singerco.com/
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