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Sewing Machine Does Not Sew in Reverse?

My Kenmore 385.17324 no longer stitches in reverse. The lever presses down and springs back up, but the reverse action does not engage. After removing the bottom of the machine and visually inspecting it there was no reverse action. Is this something I can fix? How?

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Thank you.

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Bronze Post Medal for All Time! 105 Posts
November 26, 20200 found this helpful
Best Answer

In the past, I had this issue. The thread on the machine broke and when I went to pull it out it got wrapped around the reverse on the machine that stopped the machine from stitching in reverse. You need to open the panel for the light and check inside. Normally there is pieces of thread that are wrapped around the levels or stuck inside the machine. Take a pair of tweezers and remove all these pieces of thread and try again. This should fix your problem.

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November 29, 20200 found this helpful

Thank you. I will check that area as well.

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Gold Feedback Medal for All Time! 949 Feedbacks
November 28, 20200 found this helpful
Best Answer

Many times an older machine can snap a small spring or get thread caught that is difficult to find.
Since this is a Kenmore you may be able to get help from a Sears Service Center tech and if it needs a part they will have it.

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Be sure to call first as many places are closed right now.

www.service-center-locator.com/.../sears-service-center.htm

One of the best sewing machine forums online is this one.
They are great and one of their members will definitely help you fix your machine. They also have great sewing lessons and even recipes. You should keep this sight on hand so if you have problems in the future you go there straight away.
www.quiltingboard.com/.../

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Bronze Tip Medal for All Time! 59 Tips
November 22, 20200 found this helpful

I found these videos that may help you figure out what is wrong w/ your Kenmore sewing machine:
www.youtube.com/results?search_query=Kenmore+machine...

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www.youtube.com/results?search_query=Kenmore+385...
This may help too:
www.manualslib.com/.../Kenmore-385-17324.html?page=100#manual

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Bronze Post Medal for All Time! 140 Posts
November 23, 20200 found this helpful

The simple thing to do is to make sure that it is cleaned out of debris, like - string, fabric, and build up dust, this can hinder your machine function , underneath and bobbin housing. Other things that could be happening is the Back Level may be broken. Another is the Back Stitch Spring could be bent. This repair could be very complex, take to a sewing machine Technician .

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November 27, 20200 found this helpful

Thank you everyone for your insight. I did as suggested still no luck. Ive placed a call in to a repair tech. I appreciate your assistance.

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