I have a 3856-17628 Kenmore sewing machine and it does not reverse for me. Is there something I can fix? Is there a video out there somewhere?
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Remove the cover so that you can see inside the machine. Clean out all the thread and pieces of fabric that may be preventing the machine from going in reverse. Then oil it. If that does not work you may have a broken gear or lever and the machine will have to be serviced.
Oiling the linkage in that area should help free up the reverse mechanism.
Maybe some of this will help.
From a fellow sewer:
Not necessarily a broken gear. I just fixed my Kenmore 385 that had quit sewing in reverse. The mechanism just froze up from lack of use. Take the bottom off the machine to expose the mechanism, push the reverse button several times while studying the workings. If you do not use the machine much, it is likely just froze up.
Here is a site that explains how to take the covers off.
howtomendit.com/
Here is a link to very similar model manual. maybe something here will help you - it is in several languages so if you print it be sure to just print the pages you need.
homeappliance.manualsonline.com/
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