The feed dogs on my wife's Singer 6268 do not feed the material. I can see that the feed dogs do not move up or down with the foot feed down and turning the the knob to move the needle up and down. Could this have to do with a gear? I don't know if I should open the bottom of the case to see if something is slipping.
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A lot of times the problem is thead inside the machine that is blocking the feed dog from moving correctly It would not be too hard to open this up and clean it out. while you are at it give it a good oiling to help the machine.
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