My machine turns on and all the buttons light up and the machine won't operate. Any suggestions on how to get it to work?
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If a 'shock reboot' doesn't get your machine sewing again, it's time to take it to a Singer factory qualified repair tech - it's possible your software or motherboard have failed.
A 'shock reboot' is done by plugging the machine in, turning it on, letting it sit for 90 seconds, then pulling the plug out of the wall socket power point. Don't turn it off at the machine switch - pull the plug out of the wall while the machine is turned on.
Wait five minutes then plug it back in and turn it on - if your software isn't corrupted or the motherboard in fail, the shock reboot will reset the machine to the factory default settings, and you should be able to start sewing again following your user guide to reset your preferred settings.
Some Singer computerised manuals mention the shock reboot in the manual, some do not.
If you're not comfortable doing the shock reboot, simply pack it up and take it to the tech.
I tried the shock treatment, but no luck. I just received my Quantum L500 back from Singer repairs in South Africa. They claim the motherboard packed up. Where in the world can I buy a new motherboard or have mine fixed?
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