The spin cycle does not work on my machine. It washes and rinses fine, but will not spin.
By Wanda from Greenwood, SC
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How old is your machine, and is it still under warranty?
If still under warranty the cost to have a factory trained repair tech come out will be very reasonable (and may even be free) but be aware that some things are not covered under even a comprehensive warranty if the tech determines the fault is yours (overloading, using too much detergent, incorrectly installed by a DIY installer, etc).
The age matters for things like belts and drives - on one older machine of mine it was the belt, on another newer model it was the 'transmission', and on another it was an accumulation of lint.
Too, this really is a job for a trained repair tech because it involves pulling the back panel and being exposed to dangerous static electricity build up. The tech will know how to keep from being badly shocked (goes far beyond merely unplugging the machine, btw), and has the training to get your machine spinning again.
Depending on the age and make of your machine it may actually cost you less to replace it with new machine. However, if your machine has specialty features it may be more cost effective to have it repaired.
Telephone around and get some over the phone estimates of the costs involved. No matter what they try to say over the phone ("Oh your problem could be so many different things it's best if I come out and have a look..." and variations on that theme), stick to your guns and ask them for a rough estimate over the phone so you can decide if you want to spend the money on repairs or replacement. A good repair tech will respect that and will give you a rough idea of the costs based on best and worst case scenarios.
Repair tech charges are based on making the trip to your house+labour to fix the machine+the parts needed.
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