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Swiffer Wet Jet Sprayer Falls Out?

I just unboxed and put it together, it won't spray the solution. I changed the batteries and tried it before putting the solution back in and the motor seems to work, however when I put the solution in it doesn't clip and will fall out if I try to make the sweeping motion. I can't seem to get the solution to click into place. I of course can't find the receipt to return it. Any ideas?

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Gold Post Medal for All Time! 677 Posts
March 6, 20170 found this helpful

You can try this:
Take acetone based nail polish remover to the battery connectors inside the casing and let dry completely. Re-install the batteries.

 
March 18, 20180 found this helpful

There is a button at the base of where the water fits. Press on it when you drop the bottle in. Youll hear it go into place. That button also releases the bottle.

 

Gold Feedback Medal for All Time! 949 Feedbacks
March 6, 20170 found this helpful

I believe that i would try returning it even without a receipt. If you bought it on a debit or credit card maybe you can print out the store receipt where it shows payment and date. Even if there were other things on the receipt the stores can look up that date and find your receipt with item listed. I have done this before with Walmart and they honored it.

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I just think you might have even more problems as this could just be a defective item. If that does not work then maybe you could go to the company web site and tell them your story and problem and I feel sure they would help you.
here is their website if you wish to contact them:

swiffer.com/.../contact-us

 
February 29, 20200 found this helpful

This happened to me (brand new, wouldn't spray). Check and see if there is cardboard where you put the spray bottom. I finally figured out on mine that there was and I took it out and it magically worked. :)

 
June 8, 20200 found this helpful

I had issue with new out-of-the-box Swiffer wet jet that came with wood floor solution. Batteries were good but solution would not spray. The bottle had instruction to install with arrow toward the pole.

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Out of things to try, I installed the bottle with arrow away from the pole and it works !!!! Very poor instructions for this product.

 
Anonymous
August 10, 20200 found this helpful

Yes it was the cardboard for me!

 
August 16, 20200 found this helpful

I just bought one too and wondered why it wouldn't spray. On closer inspection I found that there is a cardboard insert and THAT is why the cleaning solution wouldn't click in. Seriously. Now it works like a charm! Time for new glasses! :)

 

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