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Swiffer WetJet Isn't Working

June 12, 2015

After trying all of the other suggestions to get my Swiffer Wet Jet working again, i.e.: change batteries, make sure batteries are in properly with the door closed all the way, clean spray openings, clean off battery acid if batteries were corroded, etc., I watched a YouTube video. It said to take acetone based nail polish remover to the battery connectors inside the casing and let dry completely.

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Re-install the batteries. This worked for me! I can't believe it was just that after trying everything else! So hopefully this helps you.

Source: https://www.youtube.com/watch?v=5nlpVLRrTWI

 
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More Solutions

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April 13, 2015

I noticed some people find that Swiffer WetJet won't spray. There are a few reasons this might be but one of them is to check the batteries.

 
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18 Questions

Here are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community.

January 8, 2009

I have a Swiffer Wet Jet and love it. I have been using vinegar and water in the bottle. It just stopped one day, so I bought another one, and the same thing happened. Has anyone had the same problem? Do you think it is the vinegar and water?



Sue from New York

Answers


Silver Feedback Medal for All Time! 472 Feedbacks
January 14, 20091 found this helpful

I sure hope someone posts an answer, because I just bought one and plan on doing this too. I'd like to head any problems off before they happen.

 
By Mary (Guest Post)
January 15, 20091 found this helpful

My wetjet did this too after about six months of regular use. I did two things. First I cleaned the end where the cleaner squirts out (it was slightly clogged) and then I changed the batteries.

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Worked like a charm after that. Hope this helps.

 
By April (Guest Post)
January 19, 20091 found this helpful

I had one stop working on me too. I went and bought another one. It wouldn't work either. Had my "My Blonde Moment". Check the batteries! Now they BOTH work Great!

 
February 9, 20133 found this helpful

Thank you thriftyfun! I have mastered the art of unclogging swiffer wet jets. First, rise off the jets with hot water and stick a pin up into each jet. I used a quilting pin because they are thin and about 1.5 inches long and have a nice round head so it's easy to pull it in and out. Then I replaced all four AA batteries. The swiffer wet jet requires fresh batteries. (Still cheaper than paying someone else to mop my floor.) Now both of my wet jets work like new. I had bought the second one before accepting that this problem required some research.

 
April 30, 20131 found this helpful

The idea of changing the batteries is essential. Your WetJet may sound like the batteries are good yet not work. Changing the batteries magically brings it back to life!

 
October 8, 20141 found this helpful

I think I may have figured out the solution. Yes, make sure your batteries aren't dead, but you might try pushing the liquid dispenser while moving the mop back and forth. I find that when I want a ton of liquid in one area I'll stop to squeeze squeeze squeeze, and that's when it stops working, but if I am continuously moving the mop then the liquid will dispense.

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Hope this helps and hopefully it's the solution.

 
March 5, 20158 found this helpful

I was so very frustrated by this, then I found out what was wrong. I tried new batteries. Still nothing. The thing is new so I was pretty sure it wasn't clogged jets, but I cleaned them anyway. I took the batteries out and out them back in.

Then I discovered the miracle cure. Take a look at that little door on the newer models behind which you place the batteries. After you put in the new batteries, make sure you slide the door all the way down. You will hear a click. If the door is only being held closed by the bottle, it will not work.

 
Anonymous
March 3, 20161 found this helpful

Thank you! Only one 'sprayer' was working - I tried this and both are working!

 
September 4, 20171 found this helpful

vinegar and water is what I have used for a long time. 1/2 cup white vinegar to 1 gal. of water is the mixture that was recommened to me.
Now our jet is not working at all.

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new batteries, no corrosion. Looks like I will have to purchase a new one. this one is only19 months old.

 
October 8, 20170 found this helpful

I use vinegar too. Mine quit working after 2 months

 
October 17, 20170 found this helpful

First Batteries. If not, pin in heads of sprayers. Then I used Canned air and blew it our from where the bottle is put in. Worked like a charm.

 
January 24, 20182 found this helpful

I have had 2 of the Swiffer Wet Jets stop working. It was not related to batteries. I did the hack in regard to the cleaning solution. I mixed vinegar, alcohol and water, which makes a great cleaner, but apparently is damaging to the Wet Jet.

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I am not going to use vinegar in the future. I bought a quart of Fabuloso to mix with water only. Hopefully that will resolve the issue. I firmly believe vinegar is the reason for the Wet Jet failure.

 
January 24, 20183 found this helpful

The vinegar is definitely the culprit. I have gone through 2 Wet Jets and will no longer use vinegar in my cleaning solution hack.

 
January 25, 20182 found this helpful

Vinegar will damage the motor, so try something other vinegar in the solution hack. I learned the hard way after two wet jet failures

 
July 6, 20182 found this helpful

I have had the exact same problem. Bought 1, it quit so I bought another and the same thing. One day it was working and the next day....nothing. I tried changing the batteries, but still it doesnt make a sound and doesnt spray.

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I was using vinegar and water mix for my solution. I cant imagine vinegar would clog. It doesnt even attempt to spray. Its like its dead. Please help. Im tired of this problem

 
July 7, 20181 found this helpful

I have had the exact same problem. Bought 1, it quit so I bought another and the same thing. One day it was working and the next day....nothing. I tried changing the batteries, but still it doesnt make a sound and doesnt spray. I was using vinegar and water mix for my solution. I cant imagine vinegar would clog. It doesnt even attempt to spray. Its like its dead. Please help. Im tired of this problem

 
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April 18, 2018

I followed all of the directions and the bottle came with the WetJet kit. I got it to click in, but it immediately pops back out. Is there any way to fix this?


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Diamond Post Medal for All Time! 1,246 Posts
April 18, 20180 found this helpful
Best Answer

You probably got a bad one. Return it, but also tell Swiffer. 1-866-411-1753

 
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April 24, 2016

I have changed the batteries and took them out and re-inserted them, cleaned the spray valves and poked with a pin, all of this and it still doesn't work. When I push the button there is no sound or spray. Does anyone have any other suggestions?

P.S. I have pushed that button 50 times

Answers

July 2, 20164 found this helpful

Open the battery compartment (on mine it just lifts right out). Check the metal leads at the top (where the batteries make contact). Make sure the metal is shiny with no corrosion. If there is corrosion (it was a bluish-green on mine), take some sandpaper and sand off all of the corrosion (this took me 5-10 minutes - an easy task). Then reinstall the batteries and it should work like new. Anyway, mine did!

 
August 8, 20162 found this helpful

In addition to checking that the battery leads don't have corrosion, also make sure the prongs (mine has prongs, but other models may differ) are far out enough to make contact with the batteries. My stopped working, and no luck with new batteries. However, when I used a screwdriver to gently pull the prongs out some, it made better contact with the fresh batteries. Works great now!

 
August 23, 20160 found this helpful

My bottom screw was stripped and in a little crooked so it is impossible for me to change batteries. Darn!

 
December 11, 20161 found this helpful

I followed your instructions. Cleaned the contacts, put in new batteries. It's working great. Saved money. Thank you.

 
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February 14, 2022

My swiffer Wet jet lights come on but motor will not, batteries are fine!


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Bronze Post Medal for All Time! 140 Posts
February 15, 20220 found this helpful
Best Answer

You could check for build up around the hole of the sprayer nozzle. Often cleaner can dry over the cover , making it not functional to use. Also check placement, to make sure it is fully inserted to reach the power to your mop.

 
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September 21, 2020

My Swiffer WetJet is not working! I just bought it and it appears the jets don't work! I don't see any solution coming out to clean! What can I do?


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Bronze Post Medal for All Time! 105 Posts
September 21, 20200 found this helpful
Best Answer

The solution is not passing through the nozzle and this means that the nozzle is not open so the solution can pass through it when you hit the button. Try using a pin to check the nozzle to make sure it is open so the liquids can pass through. Also check to make sure you have your batteries installed correctly. This is another reason the sprayer won't work.

 
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May 19, 2013

Where are the batteries located? I just purchased the Swiffer. I never realized that the handle was already extended. I secured solution, pressed the trigger, and nothing happened. Is there anything else aside from lack of batteries? What size battery and how many?

By Rose

Answers

January 25, 20142 found this helpful

The new Swiffer Wetjet batteries are in a different place from the old Swiffer Wetjet. It takes 4 AA batteries. The battery compartment is behind the bottle. Take the bottle out and you'll see a place that says OPEN. place your thumb on this place and slide down. The compartment will open. I replaced my batteries today and it still didn't work for a minute and then all of a sudden when I kept pressing the spray button, it started spraying. Then I checked the old batteries and they were fine. So I guess for some reason sometimes for it to work, you have to take the batteries out and put them back in. And then you have to press the spray button about 20 times. Strange...

 
August 21, 20160 found this helpful

Four AA batteries.

 
November 25, 20170 found this helpful

Just changed the batteries and the battery cover won't stay closed-only one side-two batteries keep falling out.

 
December 23, 20170 found this helpful

Thank you for suggesting hitting the spray button 20 times. I had done everything else but your idea activated the electric motor that forces the liquid. Since there is no actual ON/OFF switch, the motor must be activated by an electrical build up generated by hitting the switch many times. Why doesn't Procter & Gamble tell the buyer that? They sell a lot more replacement units by keeping this feature a secret!

 
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March 5, 2017

I just unboxed and put it together, it won't spray the solution. I changed the batteries and tried it before putting the solution back in and the motor seems to work, however when I put the solution in it doesn't clip and will fall out if I try to make the sweeping motion.

I can't seem to get the solution to click into place. I of course can't find the receipt to return it. Any ideas?

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Gold Post Medal for All Time! 677 Posts
March 6, 20170 found this helpful

You can try this:
Take acetone based nail polish remover to the battery connectors inside the casing and let dry completely. Re-install the batteries.

 

Gold Feedback Medal for All Time! 949 Feedbacks
March 6, 20170 found this helpful

I believe that i would try returning it even without a receipt. If you bought it on a debit or credit card maybe you can print out the store receipt where it shows payment and date. Even if there were other things on the receipt the stores can look up that date and find your receipt with item listed. I have done this before with Walmart and they honored it.
I just think you might have even more problems as this could just be a defective item. If that does not work then maybe you could go to the company web site and tell them your story and problem and I feel sure they would help you.
here is their website if you wish to contact them:

swiffer.com/.../contact-us

 
March 18, 20180 found this helpful

There is a button at the base of where the water fits. Press on it when you drop the bottle in. Youll hear it go into place. That button also releases the bottle.

 
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April 10, 2020

I'm trying to open up the battery case because my Swiffer WetJet isn't working, but the battery case won't open. I've taken out the screw and stuff, so I know that that's not the problem.

I'm trying my hardest without being forceful. I don't want to break it. What should I do to open it?

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May 9, 2019

I just received my Swifter Wet Jet through Amazon. It was brand new in the box. I put it together & it's not working. We tried everything, but nothing worked.

Now I am wondering if the handle all the way down has to be put in a certain way for it to work? I hate to return it if maybe I can get it to work. Any ideas?

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December 2, 2014

I have put a new bottle of solution in the mop, but nothing will spray out. Suggestions?

By Jane

Answers

December 3, 20140 found this helpful

You can go to ehow website or youtube for tutorials on troubleshooting swiffer wetjets.

 
September 21, 20160 found this helpful

spray comes out of only 1 hole in the pad

 
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July 4, 2019

I have had my Swiffer Wet Jet for 2 months and it is not working. I cleaned the nozzles with a toothbrush and used a toothpick inserted into the nozzles, ran vinegar through it to clean the system, changed the batteries and cleaned the contacts on the batteries.

I have done all of the suggestions and it still doesn't work, it is totally dead. Any suggestions?

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September 1, 2014

I have a Swiffer Wet Jet CE. The batteries are fine, but when the switch on the handle is pressed the motor does not run to release the spray. Do you have a solution for this? Thank you.

By Richard from Stanardsville, VA

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April 17, 2015

My machine is new, it is the first time I'm using it and it is only squirting out of one side. I guess it is clogged.

By Debbie

Answers


Bronze Post Medal for All Time! 105 Posts
November 15, 20170 found this helpful

At times new units might be defective. These types of mops have a guarantee and the store should replace this for you. I'd find my sales receipt and take it back to the market. They will give you a new one.

 
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March 7, 2015

What happens when a sprayer on a Swifter WetJet does not spray and how do you fix it?

By Jok F.

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May 26, 2014

I haven't used it in awhile, so I got a new bottle of solution, new pad, new batteries and, nothing. I can hear the motor running, but nothing comes out. Am I doing something wrong? I know it's been awhile since I've used it, but it can't be that complicated is it?

By ls

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April 3, 2017

The Swiffer WetJet spray can be prone to clogging. If you can get the clog clerked out, your Swiffer WetJet will be working as good as new. This is a page about fixing a Swiffer WetJet that is not spraying.

Mop cleaning a wooden floor.

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