The toilet tank will not refill after the water was turned off. The toilet is also clogged and won't flush after numerous times of plunging. I have refilled the tank with some water, but it still won't flush and the water still will not come on in the tank after turning it off and turning back on again.
By Helen F.
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There may be something caught further down in the plumbing that does not respond to the work you have done so far. You probably need a plumbing company to clear the obstruction.
If you installed one of the new toilets that uses less water, the handle may be stuck. Ours did. Hold up on the handle with the water valve on and see if it will fill. You can also fill a pot with water; make it a soup pot where you can put at least a gallon of water in it and pour it directly into the toilet bowl.
I'd go after the clogged toilet first. Since you have already plunged repeatedly, I think the next step is a snake. Many people do this on their own, and you can buy one at a hardware store. However, if it was me, I'd call a plumber, as I couldn't put up with the frustration any more. As for the second problem, the tank not filling - could you have some sort of sediment clogging the lines? The innards of a toilet are not very complicated; have you checked out to be sure that everything is connected? All the little chains and hoses and so on? If you have a second bathroom, you could compare the one that is working with the one that is not, and see if anything appears amiss.
All valves changed but tank or Basin not filling with water. The water valve open but no water flowing. No tissue nor clogging.
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