Approximately 15 May 2013 we sent a package back to the merchant by USPS. On July 22 the merchant said he did not receive package. We have since lost or threw away our tracking receipt. Can USPS history show if a package was delivered without a tracking number?
By Randy
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No, they cannot prove it was delivered, without the tracking number. If you can find the payment receipt from USPS the tracking number will be on it too. Shame on you for not checking to see that it was delivered. Was it something purchased on Ebay, or Listia? On each website there should be a place to record tracking numbers. If you ever used www.usps.com to see if it was delivered back to the merchant, the tracking number might be stored in your computer somewhere.
Hi - this is a tricky question but - here goes.
Did you actually pay for tracking? or for delivery confirmation? Is this the receipt you are talking about?
You can call customer services with the USPS (not local) but you will need the actual date shipped, the sender and recipient information, the post office where shipped and time of day may even help. Explain how important this information is because the recipient is claiming they did not receive it.
If you did not purchase tracking information then you are out of luck - most likely. You can Google the telephone number for customer services. There is also a number for USPS advocate.
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