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Troubleshooting Electrical Circuit Issues?

I am hoping someone with electrical knowledge can help me. Yesterday I decided to replace an outlet in my kitchen with a special USB equipped outlet. I replaced the old outlet and tested it before installing the new outlet and everything worked fine.

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When I tried to push the new outlet into the box it would not fit because the wires were too long and I broke the ground wire. I removed the outlet, cut the wires back and when I reinstalled it the outlet it did not work. I removed the outlet and using a mulitmeter I tested and do not have any power at the outlet location. The refrigerator is on the same circuit, and when I flip the breaker on, the fridge outlet has power, but not the downstream outlet I am working on. Unfortunately as this outlet has no power, none of the downstream outlets in my kitchen island have power either.

I am at a loss to understand how one of the outlets in the circuit can have power, but not the downstream outlets. Is it possible that the refrigerator outlet could be defective and receive power, but not be passing the electricity down the rest of the circuit? It seems odd that it would break all of a sudden when I was not touching it.

Any suggestions or help would be greatly appreciated as my wife is not too happy about having no power in our kitchen island.

Thank you and Have A Great Day!

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Gold Post Medal for All Time! 677 Posts
June 25, 20190 found this helpful

If the ground wire broke, it might now be damaged. I would call an electrician if you are not sure of what you are doing. Fire damage caused by a faulty repair will not be covered by your insurance, and will cost you far more than what you would pay a licensed, insured electrician.

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