I received notification from a vendor that the package I had ordered had been delivered. When I used the tracking information, it said that the package had been delivered to my address. Since I did not actually receive the package I went to the post office thinking that maybe it was still there. The manager told me that their information shows that the carrier scanned the package as delivered and there was nothing more they could do. What recourse do I have?
By Ila F.
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If the package was from Amazon, you can probably get a replacement for free if you open an online chat with their customer service. If a different vendor, maybe not, but it probably won't hurt to explain to them what happened. They may be able to do something. It may partly depend on how long you've been a customer.
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