Recently I had my 2003 Ford Explorer water reservoir replaced. The other day I tried to use the washer and found there was nothing coming out. When I looked under the hood I found a clear hose that apparently should be attached to the wipers, but I have no idea how to do this. Any assistance would be gratefully appreciated. I am disabled on Social Security I don't have money to go to the service center. Thanks in advance.
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Go back to the place who serviced your car and have it done correctly.
Back to the shop & they want more money then God! Cant afford to pay them & the last time I fell in that trap they tried to confiscate my truck!
This should not happen but it appears you have tried to work with this shop and I can see no reason for you to have to expose yourself to more of the same.
This is the time you either call, write, email or visit your local representative for help.
It is always best to send information in writing/email and then pay a visit (if possible) as it usually takes a few days for the right person to look at your situation.
This is very easy to do and they will help you.
Be sure to take your time and explain everything including your return trip.
Send a picture of your receipt as dates will be necessary.
Better to have too much information than not enough.
Follow with your state and local government - check bottom right to enter your zip code for your representative.
Please let everyone know how this turns out.
Google auto parts with your zip code and make a trip to each one until you find someone that will help you connect the hose. Start with AutoZone or Advance Auto as they many times have someone that can help with things like this.
You may have to go to several but better to ask and be told 'sorry can't do' than not to try at all.
If the hose was attached and working before the reservoir was installed, the repair person should have reattached it after doing your service. I would call and speak with the manager of the repair place; you shouldn't have to pay extra for that!
I agree with Cathy, that if you already paid for service and part of the service was to have a working item, the place that did the install should fix this without charge. Have you spoken to the owner or a manager or high level person?
If they refuse to help you, while I am not a big fan of Yelp (or if they have a public Facebook where they leave comments), perhaps this is the time to leave a very factual description of the poor service there ending with if they fix it for me, I will be happy to amend my post.
A few days after the refusal and post, then I agree with cybergrannie about finding an auto parts store and see if they can fix it. Be sure to factually spread the word about the bad service--no bashing--just the facts! Word of mouth is powerful tool!
Post back with an update.
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