Similar experience. In NY. Beware of WildBlue.
They will cheat and lie to get you money. The installation guy was so unprofessional: cursing and yelling at his wife on the phone, took the whole day. The service was as slow as dial-up except there were many outages. Getting someone on the phone to help? Almost impossible! You get put on hold for hours, then find out it's after hours so no one is available.
When I cancelled the contract, I had to pay a $150 fee to remove the equipment. He left big gaping holes on the facade of my architect designed house, cost me $1,300 to fix the damage.Now I am getting charged $300 because their service rep did not send it back (although he removed it and took it back).
One headache after the next. I, too, am reporting to the better business bureau and taking legal action. Hard to believe these crooks haven;t yet been shut down!
