What is This Snake?
I suggest you take this picture to your local pest control and ask them if this is a poisonous snake. You dont say where you live but I would be careful if it were me. Triangular Head Poisonous snakes often have a triangular head tapering towards the mouth...
Shiny Spot on Matte Laminate Flooring?
When I had my darker color Pergo laminate flooring put in just last week, the installer told me to buy a brown sharpie and if I got a scratch, use the sharpie and then wipe it in. Ive tried about everything advised to clean the floor and nothing has worked...