How do I make a complaint against Cingular wireless?
Carrie from Galveston, TX
Add your voice! Click below to answer. ThriftyFun is powered by your wisdom!
I've had a few run-ins with them too. Good Luck. Maybe try the Attorney General's office. They'll allow you to file a written complaint, investigate it, and maybe help you get some money back. The Better Business Bureau might be another place to start.
Doing a search on yahoo for telecommunication cell phone complaints I found this web site:
www.governmentguide.com/
You can try a similar search for your particular state or use this one. Good luck!!!
One of the best places to make complaints or compliments is planetfeedback.com! Go to this website, type up your complaint, and they will retype the letter and you can either use their's or your own. I placed a complaint against Dish Network. They owed me for 8 weeks of no cable service, plus the return postage for their box.
I went to this website www.cingular.com/
In the summer of 2006 Cingular alerting me that they were forcing me to upgrade my account at the end of 2006. I quickly refilled my prepaid account to $1,000.00 I averaged about 10 minutes/month in cell usage, so the $1,000.00 was meant to last me a life time. Within 2 months of Cingular allowing me to bring my balance to $1,000.00 I learned that I would only be able to transfer $500.00 in the New Year.
I had an AT & T home phone and they charged long distance calls on a unlimited plan.
I canceled the line for this reason, and they have forced me to pay overcharge.
I have talked several times with representatives and they told me that they did not know anything about that.
They keep on sending me a bill every month with higher charges.
Eventually I will pay the overcharge, but I swear that never in my life, me or my family will get their service again.
Add your voice! Click below to answer. ThriftyFun is powered by your wisdom!
