If you get a carryout meal, only to get home and it's not exactly what you ordered, by all means, keep your sales receipt. Stop back in and tell the management about your purchase. They'll most likely make it to your liking.
This, too, could pertain to getting something from the grocery, (ex. a 1/2 of a watermelon from the produce section, only to get it home to serve and find out that it's soured) I had this happen to me once, they replaced it with one that was quite tasty. Our money is hard enough to come by to settle for less.
By Terri
Editor's Note: So true. Just because something is perishable doesn't mean a store won't take it back. We had cheese go bad incredibly quick, took it back and they replaced it. It's helpful to have the receipt but I have even been able to take items back without it.
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With the carryout meal, phone them ASAP and let them know. Be sure to ask the name of the person you are talking to and write this on your receipt...if you go back later and ask for a refund or whatever...you have a backup...in case the "manager" is not in and the person in charge can not "do" anything.
I've returned an entire watermelon after cutting it open to find it not ripe. The grocery store refunded my money, no questions asked.
Wish this were true with one of the local fast-food places. The service has been poor, food cold, food missing, diluted cokes. I did call the home office, but the results were "dismal".
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