"First, be sure you do have power to the garage door opener. If so, this problem is probably a bad printed circuit board inside the main power head. Circuit boards are very easy parts to replace. The entire list of circuit boards available for the Genie openers is found on our site here:" (site no longer exists)
The above description generally describes the problem I am having with my garage door opener. However, I realized that if I unplug the opener power cord and replug it to the power outlet in the ceiling, the opener would respond again. But it would fail again later on, i.e a few days later. Any clue for the real issue? If indeed it is the circuit board at fault, how do I replace or trouble shoot the circuit board? I don't have owner's manual, but I believe it is Sears.
hq4000
Could have something to do w/ the opener losing the "code" to make it work. No longer having the correct code to correspond from the remote to the actual opener unit. Can be reset. But if the button hard-wired to the wall doesn't operate the unit either, then I guess this wouldn't be your problem. Might help someone else, though.
Is the problem happening from the wall unit or just the remote control? I have a Sears garage door opener and my remote was not working. The little antenna wire that hangs down was very dusty so I wiped it off, then got up on a ladder and reset the code on the remote. It's easy, just a push of a button on the back of the unit.
Here are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community.
I own a Genie Excelerator garage door opener. After closing the door with the car remote the door came down rather fast and now neither the remote nor the wall unit will operate the door. The sensors are fine and the lights on the wall unit as well as the overhead light are working. Any possible causes?
By Kathleen L
It could be you need a new spring which you can't DIY. Call the manufacturer for advice if it isn't the spring they will tell you how to fix it yourself. I did and I saved a $150 service call.
Gloria
It could be the spring which is a difficult thing to replace and you'll need to call a serviceman for if. But, before you do call the manufacturer and ask what they think it could be first. If it's not the spring they will give you step by step instruction on how to fix it. Possible savings: $150. Good luck.
I have a Craftsman garage door opener from Sears. The other day I pressed the button to open the door and it went up a few feet and stopped, I pressed it again and it went back down. Now it won't go up or down. When I press the button in the garage the light goes on, but there is nothing else. The button in the car does nothing.
By Jen
Mine does that occasionally. Check to see if you have a roller wheel that is off the track. Make sure nothing is blocking the little sensor lights at the base of the track near the ground. Sometimes I cant find anything that is causing it. Release the door by pulling on the little dog leg shaped metal piece that is up high in the center of the track.
Check to see if a roller is off the track. I had a similar problem and that is what caused it.
FIrst, try changing the batteries in all remotes to this door.
The door will not open all the way on the first try. It starts to open then it stops. It will go up about 12" then stops. I push the button and it will open another 12 to 15" after the 3rd try it will open all the way. It closes all the way every time?
By Ed D from Mood, CT
Can you find the company site and see if they have a Q&A page? That may be helpful. Does the door open properly if you use the switch inside the garage?
We installed our Craftsman garage door opener about 2 years ago. At that time we got a new wall switch (3 button), a keypad remote, and 2 wireless remotes. This week the wall switch suddenly stopped working. The remotes and outside keypad all still work. The wall switch has a solid green light and the light button on it still operates the garage opener's light. The wall switch just won't open or close the door.
We have held the lock button until it was flashing and tried locking and unlocking. We have unplugged the garage door opener and plugged back in after a minute or so in hopes of resetting but no change. My husband removed the cover of the wall switch to see if there was something obvious going on with the switch, but everything looks good. Any ideas?By Diane C
The same thing happened to me with a Wayne Dalton wall switch. Mine operates with AAA batteries that needed changed often due to frequent use. Finally I discovered that the coil for the batteries had broken and fallen out. My garage door guy believes this to be the problem, but I haven't gotten around to fixing it yet to confirm this. Maybe check that out and Good luck.
My Genie garage door opener will not reverse direction with the push of the wall button. The button is good and the switches are good. The sequencer board is good.
From a cold start with the door down: With the first push the light comes on, but door will not move. No sound is heard. Second push: nothing as with the rest of the pushes.
After disengagement of the carriage and moving it off of the switch: First push: The door motor starts and the screw rotates in the direction of pushing the door down. Second push: stops the motor. Third push: The door motor starts and the screw rotates in the direction of pushing the door down. Yes "down" no reversal of the motor.
After replacing the sequencer board with one from an operational unit same results only it won't go down, but it will go up. Is there something in the motor that isn't reversing? Could there be an open wire between the board and the motor?
I swapped capacitors and there was no difference in either unit. Could the transformer cause this? I've checked continuity between all wires except inside the motor. They all check fine. The continuity checks the same for the part on both units' parts i.e., capacitor and transformer. The transformers are grounded. I'm at a loss.
By John Franks
You might want to search Google to find a Genie forum, or any forum about repairs of this nature. Most of us around here are into living frugally, but not necessarily complicated repairs such as that which you describe. You obviously know quite a lot about this already, so you need to find people who know even more than you do. Some sort of DIY forum is more apt to yield answers for you, I would think. :)
When entering the code on the keypad on my small garage door, the door will not open. When entering the code for the large (two-car) door, both doors open! Both remotes work fine for each door. Everything works well on the wall unit. Any ideas?
By Donald
My belt driven garage door opener won't go up without holding the button and when I lower it jumps back up.
By Chad C.
All of a sudden my garage stopped opening and closing. My garage door button was in a area that was not accessible on the side that was in the way of my inside screen door so they put another button on the other side wall. All has been fine for the past three years until all of a sudden my another side button did not work, but the wrong side did now and then my auto clicker stopped as well. Can you please help, thank you in some way.
By Guy from SC
Lubricating your garage door will help minimize friction which causes wear on the mechanisms. It also makes it quieter when it is being opened and closed.
This is a page about new garage door opener trips breaker. While many homeowners can complete easy electrical projects in their home, when problems result diagnosis can be daunting.
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Can someone help troubleshoot? Our Sears garage door opener has been going up by itself without anyone pushing the remote or wall buttons. Also when we tried to open door one day it would go up part way and come right back down. I was finally able to get our car in the garage but now am afraid I won't be able to get it out without the door coming down on the car.
