My husband bought a washing machine and it wobbles and turns across the floor. Hubby says it is from putting clothes in there unevenly. But I showed him that it did it when the machine was empty! When you open the lid while it is spinning, you can see that the barrel is rotating unevenly even with nothing in there.
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When I bought my Frigidaire washing machine they told me it was critical to make sure that the washer was level. I would verify that everthing is level as a starting point. Otherwise I would go back to where you purchased it and just ask them for ideas. If you purchased it used go to some place local that does sell them. I know where I purchased mine they have their own service people. Many times they are willing to give you information without coming to your home.
dpcw is correct .. your machine does need to leveled. On most large appliances the feet screw in to the bottom "all" you have to do is play around screwing and unscrewing until the thing is level. I say "all" because it will take 2 people, one to hold up the machine and one to play with the feet. Place a long level on the top to check your progress. We learned this the hardway with our range .. I couldn't figure out why everything in the pans sloped to the back!
Hope that helps! Good Luck!
Rebekah
The barrel in your washer may be set in unevenly and causing the problem. You may have to have a repair guy come and reset it so it is seated properly inside the washer.
Before you do that though check and make sure that it's not being thrown off balance by the washing machine itself not sitting level on the floor. A warped spot on the floor can cause problems, have had that happen to me. Use a level to check and make sure it's sitting on the floor evenly front and back.
When your husband took the washer out of the box, did he remove the packing or shipping cord that is inside the back of the washer? In my washer it was a yellow cord. You give it a pull and it slides out releasing the washer tub. It comes that way to prevent damage during shipping.
It was the packing bolt! I went by the place we bought it and told them that I had lost the receipt. They looked it up on their computer and sent someone out to look at it.
There was one little bolt and a larger plastic type washer that he took out that should have been taken out when they set it up the first time.
And to think I was about to throw it away and buy another whole washing machine over one little bolt! Hard to believe that one bolt makes all that difference.
It was the packing bolt! I went by the place we bought it and told them that I had lost the receipt. They looked it up on their computer and sent someone out to look at it.
There was one little bolt and a larger plastic type washer that he took out that should have been taken out when they set it up the first time.
And to think I was about to throw it away and buy another whole washing machine over one little bolt! Hard to believe that one bolt makes all that difference.
Call Frigidaire, your credit card co. and the store where you bought it. Tell them you lost the receipt and see what they will ldo for you.
I expect you will be pleasantly surprised.
What I do to keep receipts is to staple them in the instruction booklet for the appliance.
After my husband leveled up my washer, it was still wobbling. He took a couple of Home Depot Wood Sticks & cut them up & glued them on the linoleum floor around the 2 outer sides of the front level turners on my washer.
I had the same problem. The Sears tech says it is the stands that cause the problem. The machine weighs too much for the stands causing them to wobble. He suggested removing the stands. I wish somebody had told me this prior to paying $199.00 each.
I would often have to shove my Bosch front loader washing machine back into place.We kept leveling the feet but they always shook loose on our un-level floor.The pedestal probably makes it more unstable but I had to have it because of my back.
We finally alleviated the problem and reduced the spin cycle noise by putting a piece of black rubber mat under the machine.The mat is available at exercise equipment/sports stores and is intended for use under exercise equipment.
-Figure out the measurements to cut the mat so that it will fit under all the feet with a slight overhang but not so large that the pedestal drawer catches on it when you open and especially close it (Ours is too big.) -Lay the mat down and roll it up beginning on the left side. (The right side of the mat will be on the floor and the rolled part will be sitting on top of the mat).
-Raise the right side of the washer (front and back feet off the floor) with the crow bar (put something under it to protect the floor).
-Stick the mat under the machine unrolling a small amount on the right side so it lines up under the front and back right feet.Don't set the machine down yet.
-Unroll the mat toward the left side of the machine as far as it will go and lower the right feet on to the mat.
-Lift the left side of the machine as you did the right and unroll the rest of the mat toward the left so it will be under the left front and back feet.
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