We all know that Walmart honors other store's sales ads for the same item, but did you know that Walmart also will honor other store's coupons that say they are only valid in that other store?
I had several questions about Walmart's policies, so I went to the service desk and asked. I was told that at the register, just show the other store's coupon printed in their ad and it would be deducted. However, when I actually took the coupon for $2 off of 2 boxes of Ritz crackers, they asked for the coupon to keep and scanned it. As you can see in the photo, it came up as $2 off at the end of the register tape.
At the original store, their Ritz sold for about $3.38 a box so $1 off would have been $2.28. By taking their store coupon to Walmart where the same size Ritz was $2.68 a box, the coupon made the price actually $1.68 per box. I thought others might like to know this as well, since Walmart doesn't actually mention this in their advertising.
One additional tip. Do you see on my receipt where I was charged $2.98 a bag for CF Roasters (Campfire Roasters Giant Marshmallows)? They have been on large displays for $1.00 a bag in that particular Walmart for several months, but every single time the price at the register is $2.98! Every time, I mention it, and they say something like, "Oh yes, they do have them at that price, and don't know why it's not in the computer correctly." They will then remove the charge and manually enter the correct charge for each bag.
Imagine how many people don't watch the prices as they ring up, and how many other items Walmart hasn't "put into the computer correctly" and it'll make you start taking notes of the prices you see on the shelf to compare at the register.
Don't get me wrong, I love Walmart, but somewhere along the line, I guess they had to make up for the great "match other store's sales ads", lol. So now it's a game to see how often I can really save at Walmart! :^)
By Mary LaCaze from Mountain Pine, AR
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Thanks for sharing this info. Most times we're in too much of a hurry and pay little attention to our final receipt.Those"over charges"happen at several stores and isn't always an unintentional oversight!
2 Thumbs up. : ) Keeper
All this is interesting, I didn't know about a lot of it. I am a "grudgingly loyal" customer of Wal Mart. Meaning if there was a store comparable to it anywhere near here, I'd shop there instead. But since there's not, I stick with Wal Mart for 90% of my shopping.
But there is one thing about Wal Mart that I do want to mention. This is something that happened to me, and the store manager has never done a thing about it.
I was shopping for an item in Ladies Lingerie one day. I found what I wanted. There was only one rack of this item. Several different sizes on the same rack, but only one rack. I looked all over for another rack. Only the one.
The price on the rack said $7.00. I found the size I needed (XL). I looked the price tag on the rack over really good and there was nothing on it saying $7.00 for up to a certain size and a different price for over that size. There were no price tags on any of the individual items.
I took 2 of them and went to the register to pay. When the cashier scanned them, each one came up as $9.00. That was $2.00 more than the price tag on the rack said. I pointed this out to the cashier. She took the 2 items and went back to the Lingerie dept. It took her an awfully long time. When she finally came back she said that the label said that sizes starting at XL were $2.00 more. I paid for it, then went back to the department again and looked.
The cashier had changed the label! That's what took her so long! I know what I read when I first picked up the item. And the label she put on the rack was even a different color. The original one was yellow, this one was yellow with a green sticker on the bottom about the higher price. That green sticker was not there the first time I was in the department!
I complained to the manager and he all but called me a liar. So did the cashier. I called headquarters in Arkansas and got the same response. I never did get any satisfaction.
But I did learn one thing. If there's ever a need to get a price check---I go with them! I don't care how much the cashier complains. I go with them. They won't do that to me again!
A few years back one of the tv channels did an expose' on just this subject. Sometimes it is intentional but more often not. I used to work for a grocery store and if an item rung up for more than the sign said, you got it free! It made their workers very vigilant about putting signs up and the proper time to take them down.
Wanted to add something that might also be helpful to others here at TF. I once lived in Michigan and there is a law (unless it has changed in the past four years) that there is an added penalty for pricing scan overcharges. I don't know if other states do it though. Here's how it works in Michigan:
www.michiganlegalaid.org/
This isn't about Walmart, but here in the south, there are Ingle's grocery stores. You have to watch to make sure items get rang up correctly. They don't like me to question it about some things, but it's my money! And I had something that was on sale, the sign was still up, and the manager went and looked and gave me a bogus story about that price was for the item on another shelf.
Now, I make mistakes reading price tags at times, but this one item was one I know I read the price on the tag correctly. You really have to be diligent almost to the point of taking the price tag with you to the register! LOL! Thanks for the Walmart tips!
Walmart has the reputation of being cheaper but in a lot of cases they are not. Sprouts in my area is much cheaper on produce and a lot of dairy products. Clothes are cheaper at Kohl's with their coupons. Sometimes items can be found cheaper at places like Big Lots, Walgreen, and CVS. Only one time did I take another stores flyer to Walmart to get a match. The hassle I had to go through was not worth the time and effort and they have the worst customer service anywhere. They have no interest in having a satisfied customer.
Grocery stores and other places I've mentioned here go out of their way to satisfy their customers. Being "too big to fail" means that Walmart has no interest in customer satisfaction.
As of October, 2016, Walmart no longer honor competitor ads. This is a bummer because I enjoyed trying to save money on stuff (especially groceries).
That happened to me at Shop n Save on the same item(Herbox boullion) for two YEARS and I told them every time , and it wasn't fixed for over 2 years. The mistake was $1.00/box in the stores favor...guess that's why.
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