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Adjusting Freezer Temperature on a Side by Side Refrigerator?

We have had a side by side refrigerator for the past 2 years. I can't say I like it, because it is much smaller in capacity than our previous one which had the freezer on the top.

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Previously I had the freezer portion and the refrigerator even in temperature. For the past month of more, I lowered the freezer portion to 1-1/2 and everything is rock solid.

Can anyone explain this to me? I hate to spend the money on the service call from Sears if something can be done by us.

Thanks for your help.

By Rosalie

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Silver Post Medal for All Time! 255 Posts
December 28, 20160 found this helpful

I guess I don't understand your problem. You say your freezer is freezing everything rock solid and you don't want to pay for a service call. To me, that sounds like it is doing what it is supposed to do.

 

Gold Post Medal for All Time! 677 Posts
December 29, 20160 found this helpful

You should have a separate freezer control. Everything should be rock solid except ice cream. If ice cream is too hard, raise the temperature a little.

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If things are too soft then you may need a new thermostat.

 
February 10, 20180 found this helpful

do you raise the temp higher or lower in the freezer if ice cream is to hard on a scale of one to 7 Model number 59679142992

 

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