I'm really sick of having hard scratchy towels. I have never used softener on them as that's supposed to stop them from absorbing water and I don't have a dryer so they are either dried inside on a rack or outside on the line. They weren't super cheap, just average.
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Try rinsing using washing soda. It removes any excess soap which is what makes your towels hard. Dissolve in hot water.
I'm never without washing soda. I have washed poly filled doonas and they came out looking like new. Because it gets very hot here in Queensland I keep it in the fridge in a small bucket with a tight lid. Washing soda starts to melt at 35 degrees celsius.
You can use it as a rinse for any washing.
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